Are you ready to embark on your career journey in the dynamic field of exploring premium customer flights to the best destinations across the globe?
For our client - SAS Airlines, we are seeking a motivated and aspiring person who would handle all questions and support direct customers that have their trips organized by the carrier. No prior experience is necessary, just a genuine interest and a helpful and collaborative nature!
Travel Advisor with Swedish
Warszawa, Aleja Solidarności 171
Your responsibilities:
- Be the 1st point of contact for premium travel inquiries of customers.
- Advise partners on flights, products, online services, payment methods, membership programs etc.
- Help in purchasing airline tickets and handling different payment methods.
- Support customers with travel difficulties.
- Assist passengers via calls /chat.
- Foster enduring relationships with customers for building trust.
Our requirements:
- Fluent in written and spoken Swedish (C1 level) and English (B2 level).
- Naturally helpful and collaborative spirit.
- Enthusiastic, patient, and open-minded.
- Active listener and able to communicate clearly and with ease.
- Sharp eye for accuracy and precision.
- Highly organized.
- Available to work from our office in Warsaw.
- Available to work 8 hour shifts (Working hours: Mon-Fri: 7:00 - 19:00 Sat-Sun: 9:00 -18:00)
What we offer:
- Work for the largest, well-known Nordic 5-star airline - SAS.
- Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
- Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
- Embrace an international and diverse work environment that broadens your horizons.
- Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
- Work in a modern office located in the heart of Warsaw.
Zobacz podobne oferty
Concentrix
Backoffice-Kundensupport-Spezialist mit Deutschkenntnissen
zachodniopomorskie
Bieten Sie außergewöhnlichen Back-office Kundensupport per E-Mail für den deutschen Markt, mit minimalem Anrufvolumen! Untersuchen und lösen Sie Kundenprobleme, indem Sie frühere Interaktionen...
Opublikowano: dzisiaj
Concentrix
Customer Support Specialist with Swedish in the retail industry
zachodniopomorskie
Deliver written customer support via email for the Swedish market. Investigate and resolve customer issues by reviewing past interactions and using internal tools. Process manual refunds and...
Opublikowano: dzisiaj
Concentrix
Customer Support Specialist with Dutch in the retail industry
zachodniopomorskie
Deliver written customer support via email for the Dutch market. Investigate and resolve customer issues by reviewing past interactions and using internal tools. Process manual refunds and address...
Opublikowano: dzisiaj