Customer Supporter with Italian

zachodniopomorskie / Szczecin

Customer Supporter with Italian
Szczecin
Your responsibilities:
  • Providing a comprehensive service to Ryanair airline passengers.
  • Assisting passengers via: incoming calls/chat/e-mail.
  • Providing general information.
  • Supporting passengers with travel difficulties.
  • Providing information on issues related to baggage, ticket reservations and flight.
  • Rescheduling - anything that may happen during the trip.
  • Solving passengers day-to-day problems.
  • Handling complaints and issues.
Our requirements:
  • Knowledge of Italian - min. B2 level, English B1.
  • Availability to work from our office (Szczecin).
  • Communication skills and attitude towards working with people.
  • High personal culture and customer orientation.
  • Ability to use Windows operating system and MS Office.
  • Commitment and motivation to work - together we can achieve more!
What we offer:
  • Attractive salary based on a civil (35.71 PLN/hr) or labour contract (6000 PLN).
  • Flexible working hours between 9:00 and 22:00 - you decide when and how many hours you would like to work!
  • Modern workplace in the heart of Szczecin.
  • Team-building events.
  • Fully paid training to prepare you for direct contact with customers.
  • Team leader support at every stage of cooperation.
  • Coaching, mentoring to improve your qualifications.
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.
APLIKUJ TERAZ

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