Customer Service Specialist with Czech and Slovak

• Providing the highest level of customer service (contact with clients via phone and e-mails);   
• Meeting targets set by the client and management;  
• Following company policies and procedures, ensuring quality;   
• Performing daily tasks in an efficient and timely manner.

What do we expect from you?

• Language: Proficiency in Czech (C1), Slovak (C1) and advanced knowledge of English (B2 level);  
• Experience: Customer Service experience is a must, great if you have experience in technology focused roles;   
• Technology: Knowledge of MS Office and developed computer skills;   
• Personality: Motivated, enthusiastic.

• Ability to prioritize and plan;  
  Independence AND ability to work with minimal supervision;  
• Tech savvy background, ability to solve problems, troubleshooting skills;  
• Attention to detail.

Working conditions:

• Type of contract you choose yourself (freelance contract for students and employment contract for other employees);  
• Working from the comfort of your own home;
• Day shifts from Monday to Friday

• Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);   
• Private Medicover healthcare;  
• Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
• Professional development through training and cross-location cooperation at the international level.